At A1 Dental, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, protect, and disclose information about you when you visit our website, schedule appointments, or receive dental services from our practice.
We understand that your privacy is important, and we take our responsibility to protect your information seriously. This policy complies with the Health Insurance Portability and Accountability Act (HIPAA), Georgia state privacy laws, and other applicable regulations governing the protection of personal and health information.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you have questions about our privacy practices or how we handle your information, please contact our office directly. We are committed to transparency and will gladly address any concerns you may have.
Personal Information We collect personal information that you voluntarily provide when scheduling appointments, completing forms, or communicating with our office. This may include your name, address, phone number, email address, date of birth, emergency contact information, and insurance details. We only collect information that is necessary for providing dental care or communicating with you about our services.
Health Information As a dental practice, we collect and maintain health information necessary for your treatment, including medical and dental history, current medications, allergies, treatment records, diagnostic images, and clinical notes. This protected health information (PHI) is collected during examinations, consultations, and treatment procedures.
Website Information When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, pages viewed, time spent on our site, and referring website. This information helps us improve our website functionality and user experience.
Communication Records We maintain records of communications with patients, including appointment scheduling, treatment discussions, email exchanges, and phone conversations. This information helps us provide continuity of care and maintain accurate patient records.
Treatment Purposes We use your health information to provide dental care, develop treatment plans, coordinate with specialists or laboratories, and monitor your oral health progress. This includes sharing information with dental hygienists, assistants, and other healthcare providers involved in your care.
Payment and Billing Your personal and insurance information is used for billing purposes, insurance claim processing, payment collection, and financial record keeping. We may share necessary information with insurance companies, billing services, and payment processors to facilitate these activities.
Healthcare Operations We use patient information for quality assurance, staff training, appointment scheduling, treatment outcome analysis, and other activities necessary for running our dental practice efficiently. This information helps us improve our services and maintain high standards of care.
Communication with Patients We use your contact information to send appointment reminders, follow-up care instructions, treatment recommendations, and important practice updates. With your consent, we may also send newsletters, oral health tips, and information about new services.
Required by Law We may disclose your information when required by law, court order, subpoena, or government regulation. This includes reporting communicable diseases, suspected abuse, or other situations where disclosure is mandated by legal or ethical obligations.
Healthcare Partners We may share your information with dental specialists, laboratories, insurance companies, and other healthcare providers involved in your treatment. These parties are bound by their own privacy obligations and may only use your information for authorized purposes.
Emergency Situations In medical or dental emergencies, we may share necessary health information with emergency responders, hospitals, or other healthcare providers to ensure you receive appropriate care. We will limit disclosure to information directly relevant to the emergency situation.
Business Associates We may share information with business associates who provide services to our practice, such as billing companies, IT support, or legal counsel. These parties sign agreements requiring them to protect your information and use it only for authorized purposes.
Patient Authorization We will share your information with family members, friends, or other individuals only with your written authorization. You have the right to specify what information may be shared and with whom.
Physical Security Our office implements physical security measures, including locked filing cabinets, restricted access to patient records, and secure storage of electronic devices. Patient records are only accessible to authorized staff members who need the information to perform their duties.
Electronic Security We use secure, HIPAA-compliant systems for storing and transmitting electronic health information. This includes encryption of data, secure passwords, automatic logout features, and regular software updates to protect against security vulnerabilities.
Staff Training All staff members receive training on privacy policies, HIPAA requirements, and proper handling of patient information. We maintain signed confidentiality agreements with all employees and regularly review privacy procedures to ensure compliance.
Regular Audits We conduct regular reviews of our privacy practices and security measures to identify potential vulnerabilities and ensure ongoing compliance with regulations. Any security incidents are promptly investigated and addressed.
Access to Records You have the right to request and receive copies of your dental records, including treatment notes, diagnostic images, and billing information. We will provide the requested records within 30 days unless an extension is necessary due to unusual circumstances.
Correction Requests If you believe your health information contains errors, you have the right to request corrections. We will review your request and make appropriate changes if the information is indeed inaccurate or incomplete.
Disclosure Restrictions You may request restrictions on how we use or share your health information. While we will consider all requests, we are not required to agree to restrictions except in certain circumstances involving payment to health plans.
Communication Preferences You have the right to request that we communicate with you in a specific manner or at a specific location. For example, you may request that we contact you at work instead of home, or communicate via email instead of phone calls.
Complaint Process If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
Cookies and Tracking Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You can control cookie settings through your browser, though disabling cookies may affect website functionality.
Contact Forms Information submitted through our website contact forms is transmitted securely and used only to respond to your inquiry or schedule appointments. We recommend not including sensitive health information in online forms or emails.
Third-Party Services Our website may include links to third-party websites or services, such as social media platforms or online review sites. These external sites have their own privacy policies, and we are not responsible for their privacy practices.
Analytics and Improvement We may use web analytics tools to understand how visitors use our website and to improve user experience. This data is typically anonymized and does not identify individual users.
Privacy Officer Contact Our Privacy Officer is responsible for ensuring compliance with privacy regulations and addressing patient privacy concerns. You may contact our Privacy Officer at (470) 680-1030 or a1dentalllc@gmail.com with questions about this policy or to exercise your privacy rights.
Policy Updates We reserve the right to update this Privacy Policy to reflect changes in regulations, technology, or our practices. Updated policies will be posted on our website and made available in our office. We will notify patients of significant changes as required by law.
Notice of Privacy Practices This Privacy Policy serves as our Notice of Privacy Practices required by HIPAA. A copy of this notice is available on our website, at our office reception desk, and will be provided to you at your first visit or upon request.
Effective Date This Privacy Policy is effective as of 08/09/2025 and remains in effect until superseded by an updated version. Questions about this policy or our privacy practices should be directed to our office during regular business hours.
HIPAA Compliance This Privacy Policy complies with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and Security Rule. We maintain appropriate administrative, physical, and technical safeguards to protect your health information as required by federal regulations.
State Law Compliance In addition to federal requirements, we comply with Georgia state laws regarding patient privacy and medical records. Where state law provides greater protection than federal law, we follow the more restrictive requirements.
Regular Review Our privacy practices are reviewed regularly by legal counsel and healthcare compliance professionals to ensure ongoing adherence to all applicable regulations and best practices in healthcare privacy protection.
Breach Notification In the unlikely event of a breach of your health information, we will notify you and appropriate regulatory authorities as required by law. We maintain incident response procedures to quickly address any security issues and minimize potential harm.
Contact Information: A1 Dental 1580 Market Place Blvd, Cumming, GA 30041 Phone: (470) 680-1030 Email: a1dentalllc@gmail.com
Last Updated: 08/09/2025
Accepting New Patients
Dr. Mila Poznyak looks forward to serving the Cumming community with comprehensive dental care that prioritizes your long-term oral health and satisfaction. Contact us to learn more about our services and schedule your consultation.
