Terms & Conditions

Terms of use for our website and dental services

Agreement to Terms

By accessing and using the A1 Dental website, scheduling appointments, or receiving dental services from our practice, you agree to be bound by these Terms and Conditions. These terms govern your relationship with A1 Dental and outline the rights and responsibilities of all parties involved.

If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to modify these Terms and Conditions at any time, and such modifications will be effective immediately upon posting to our website. Your continued use of our website or services following any changes constitutes acceptance of the revised terms.

These Terms and Conditions supplement our Privacy Policy and Disclaimer, which are incorporated by reference. By using our services, you acknowledge that you have read, understood, and agree to all applicable policies and terms.

Website Usage Terms

Permitted Use Our website is intended for informational purposes and to facilitate communication between prospective patients and our dental practice. You may browse our content, download information for personal use, and contact us regarding dental services. All content is provided for educational and informational purposes only.

Prohibited Activities You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair our website’s functionality. Prohibited activities include but are not limited to: attempting to gain unauthorized access to our systems, transmitting viruses or harmful code, harassment of staff or other users, and misrepresentation of your identity or relationship with our practice.

Intellectual Property Rights All content on our website, including text, images, logos, graphics, and design elements, is the property of A1 Dental or our licensed content providers. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission. Our practice name, logo, and branding are protected trademarks.

User-Generated Content If you submit reviews, testimonials, photos, or other content to our website or social media platforms, you grant A1 Dental a non-exclusive, royalty-free license to use, modify, and display such content for marketing and promotional purposes. You represent that you have the right to grant this license and that your content does not violate any third-party rights.

Dental Services Terms

Appointment Scheduling Appointments may be scheduled through our website, by phone, or in person. All appointments are subject to availability and confirmation by our office staff. We reserve the right to reschedule appointments due to emergencies, equipment issues, or other unforeseen circumstances.

Cancellation Policy We require at least 24 hours’ notice for appointment cancellations or changes. Patients who fail to provide adequate notice or who repeatedly miss appointments may be charged a cancellation fee or dismissed from the practice. Emergency situations will be handled on a case-by-case basis.

Treatment Consent All dental treatments require informed consent, which will be obtained prior to beginning any procedures. Treatment plans, risks, benefits, and alternatives will be thoroughly discussed during your consultation. You have the right to refuse any recommended treatment or seek a second opinion.

Payment Terms Payment is due at the time services are rendered unless other arrangements have been made in advance. We accept cash, checks, credit cards, and approved financing options. Insurance claims will be filed as a courtesy, but patients remain responsible for all charges regardless of insurance coverage.

Privacy Protection

Patient Information We are committed to protecting your personal and health information in accordance with HIPAA regulations and applicable state laws. Patient information will only be used for treatment, payment, and healthcare operations unless you provide written authorization for other uses.

Website Data Collection Our website may collect certain information about your visit, including IP address, browser type, pages viewed, and time spent on our site. This information is used to improve our website functionality and user experience. We do not sell or share personal information with third parties for marketing purposes.

Communication Security While we implement security measures to protect your information, no internet transmission is completely secure. Email and online forms should not be used to transmit sensitive medical information. For confidential communications, please contact our office directly by phone.

Marketing Communications By providing your contact information, you consent to receive appointment reminders, treatment follow-up communications, and occasional marketing messages from our practice. You may opt out of marketing communications at any time by contacting our office or following unsubscribe instructions.

Liability Limitations

Treatment Outcomes While we strive to provide the highest quality dental care, we cannot guarantee specific treatment outcomes. All dental procedures carry inherent risks, and individual results may vary based on numerous factors, including patient health, compliance with instructions, and healing capacity.

Emergency Situations In dental emergencies, we will make every reasonable effort to provide prompt care. However, we cannot guarantee immediate availability and may need to refer patients to emergency facilities or specialists when appropriate. Patients are responsible for seeking immediate medical attention in life-threatening situations.

Third-Party Services Our practice may work with laboratories, specialists, or other healthcare providers to complete your treatment. While we carefully select our partners, we cannot be held liable for the services or products provided by third parties, though we will work to resolve any issues that may arise.

Property Damage A1 Dental maintains appropriate professional liability insurance and takes precautions to protect patient property. However, we recommend that valuable items be left at home or secured during your visit. We are not responsible for lost, stolen, or damaged personal items.

Dispute Resolution Process

Communication First If you have concerns about our services or website, we encourage you to contact our office directly. Most issues can be resolved through open communication and our commitment to patient satisfaction. We value feedback and will work diligently to address legitimate concerns.

Professional Standards A1 Dental operates according to professional dental standards and regulations. If you have concerns about the quality of care, you may contact the Georgia Board of Dentistry. We are committed to continuous improvement and take all patient concerns seriously.

Legal Jurisdiction These Terms and Conditions are governed by Georgia state law. Any legal disputes will be resolved in the appropriate courts of Cumming, Georgia. Both parties agree to attempt resolution through mediation before pursuing litigation when feasible.

Severability If any portion of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the original intent.

Contact Information and Updates

Practice Information A1 Dental is owned and operated by Dr. Mila Poznyak, DDS, licensed to practice dentistry in Georgia. Our practice is located in Cumming, Georgia, and we serve patients throughout the surrounding communities. Current contact information and office hours are available on our website and may be updated as needed.

Term Updates We reserve the right to update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or business practices. Updated terms will be posted on our website with the effective date noted. Continued use of our services constitutes acceptance of any modifications.

Questions and Clarifications If you have questions about these Terms and Conditions or need clarification about any provisions, please contact our office during regular business hours. We are committed to transparency and will gladly explain any aspects of our terms that may be unclear.

Effective Date These Terms and Conditions are effective as of 08/09/2025 and remain in effect until modified. Previous versions of our terms are superseded by this document, though rights and obligations that arose under previous terms remain in effect.

Agreement Acknowledgment By using our website, scheduling appointments, or receiving dental services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. You also acknowledge that you have had the opportunity to ask questions and seek clarification about any provisions.

Patient Rights As our patient, you have the right to quality dental care, informed consent, privacy protection, and respectful treatment. You also have the right to receive copies of your dental records, obtain second opinions, and file complaints with appropriate regulatory bodies if necessary.

Practice Commitment A1 Dental is committed to providing exceptional dental care in a professional, ethical manner. We will honor these Terms and Conditions and work to maintain the highest standards of patient care and service. Your trust in our practice is valued and respected.

Contact Information: A1 Dental 1580 Market Place Blvd, Cumming, GA 30041 Phone: (470) 680-1030 Email: a1dentalllc@gmail.com

Last Updated: 08/09/2025

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Dr. Mila Poznyak looks forward to serving the Cumming community with comprehensive dental care that prioritizes your long-term oral health and satisfaction. Contact us to learn more about our services and schedule your consultation.